Privacy Policy

Thank you for visiting the chatlineguide.com website (Chatline Guide). Your privacy is important to us and we are committed to protecting the personal information collected about you; therefore, we have adopted and are committed to the following practices to safeguard the confidentiality of your personal information. This policy may change from time to time and such changes to this privacy policy will be communicated on this site.

Chatline Guide provides this general audience site for users of all ages. However, users must be 18 years or old to use Chatline Guide services unless parent consent is given in writing. Section 3 of this Privacy Policy contains specific details regarding personal information collected from children.

This Privacy Policy applies to information submitted and collected online through the Site, as well as information that may be collected by Chatline Guide offline and is incorporated into our Chatline Guide “Terms and Conditions.”

Your use any Chatline Guide, Inc. web sites or services, and any dispute over privacy, is subject to this Privacy Policy and our Terms and Conditions, including limitations on damages and application of the law of the State of Florida. Chatline Guide reserves the right, at our discretion, to change, update or modify this Privacy Policy and/or our Terms and Conditions any time by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site. Please check this policy periodically for changes. Your continued use of the Site following the posting of changes will mean you accept those changes. Use of information that we gather now is subject to the Privacy Policy in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

In order to provide you with our interactive services, Chatline Guide collects, uses, and shares certain information about you. This policy explains what we collect, with whom we share it, and how you can interact with Chatline Guide in order to ensure the accuracy of the data we collect, use, and share. The information Chatline Guide collects from you helps us better serve the online and SMS Text community. We learn about you through the information you provide to us when signing up for, or using, our services. You may be asked to provide some personal but non-identifying information to complete your profile. This information is not linked in any way to your personally identifiable information for other to use. The information you provide ranges from basic contact information to payment information. You agree to provide accurate and complete account information and update your information when it changes.

PERSONAL INFORMATION

In general, you can visit the Site without revealing any information about yourself that could identify you personally, such as your first and last name, postal address, email address, and telephone number(s) (“Personal Information”). Chatline Guide will not sell or rent your Personal Information to third-parties for any purpose without your consent.

TYPES OF INFORMATION GATHERED

Chatline Guide collects and maintains the following data:

1. Information that you provide to us:

Chatline Guide receives and stores all information that you enter on our website or Interactive Voice Response (IVR) systems. This may include; a) your first name, your last name, your address, your city, state/province and zip/postal code, your country, and your agreement to be bound by Chatline Guide’s terms and conditions. You are obligated to provide Chatline Guide with accurate and up-to-date information, and failure to provide Chatline Guide with such information could void any Agreement between you and us. We use the information that you provide for such purposes as processing your purchase request, responding to customer service inquiries, loss prevention, improving our service and communicating with you.

2. Information we automatically receive:

Chatline Guide receives and stores certain information whenever you download our web page or call our IVR services.

TRAFFIC DATA

When you use the Site, our system automatically gathers information about the nature of your usage of our service. This type of data may include: (i) IP address; (ii) domain server; (iii) type of computer or handheld device; (iv) type of web browser; and (v) telecommunications carrier (“Traffic Data”). Traffic Data is anonymous and you will not be personally identified from this information.

COOKIES

Like many websites Chatline Guide may use cookies on the Site. A “cookie” is a small bit of record-keeping information that sites often store on a user’s computer. Cookies do not include people’s names, email addresses, or other information that is personally identifiable; they are typically used to quickly identify a user’s computer and to “remember” things about the user’s visit. You can disable cookies or set your browser to alert you when cookies are being sent to your computer. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web page (e.g., to recognize you by name when you return to our site) and save your password in password-protected areas. We also may use cookies to offer you products, programs, or services in the future.

SECURITY

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Chatline Guide and its employees who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for Chatline Guide.

DISCLOSURE

We will take all reasonable measures to protect your personal information. In the event of illegal activity, we reserve the right to release account and personal information in order to comply with all local, state and federal law enforcement agency’s requests. This may be in the form of an affidavit, a properly issued subpoena, or order of the Court or to protect the rights, property, or safety of Chatline Guide. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Visitor information is not disclosed to anyone except to Chatline Guide personnel who need the information in order to respond to a request. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

INFORMATION SHARING AND DISCLOSURE

Chatline Guide may engage a trusted third party to perform functions on our behalf (such as fulfilling newsletter subscriptions, sending requested postal mail and e-mail communications, analyzing data, and providing customer service). These third parties may have access to Traffic Data and Personal Information needed to perform their functions, but we do not permit them to use it for other purposes.

We may share aggregated demographic information with our sponsors. This is not linked to any personal information that can identify any individual person. We may also use an outside company or companies to process payments or to fulfill orders. From time to time, we may contract with another party to provide certain specific services to our users. If we have collected your personally identifiable information from one Site, that Site may share the information with other Sites within our network in order to provide you with additional goods and services for which we believe you may be interested. Except as provided above, we do not currently sell or otherwise make available personally identifiable information about our users to third parties. Nevertheless, we reserve the right to make such information available to third parties in the future in order to enhance and personalize our services, or in the case of bankruptcy, sale of an asset, business or division, a merger or acquisition, or similar change of ownership.

CHOICE/OPT-OUT

From time to time, we may send our users text messages or e-mails or other notices regarding new services, promotions, or other information, which may be of general interest. Users who no longer wish to receive materials from us may opt-out of receiving these communications by contacting us at [email protected]
ADVERTISEMENT POLICY

We do not provide any customer information to third party advertisers for the purpose of lists or contacts.

CORRECTION/UPDATING/ DELETING PERSONAL INFORMATION

If a user’s personally identifiable information changes (such as phone number or a credit card number), or if a user no longer desires our service, you may contact us to correct or update this information.

CUSTOMER ACCESS TO INFORMATION

Chatline Guide allows you to access certain information about you for the limited purpose of viewing, updating, and in some instances deleting from our system any information deemed inaccurate. Any requests to access your information may be directed to:
Chatline Guide Inc. Customer Service

20533 Biscayne Blvd
Unit 4-118.
Aventura, FL 33180

MINORS/CHILDREN’S PERSONAL INFORMATION

Chatline Guide does not request, or knowingly collect identifiable information from any person under the age of 18. Chatline Guide does not knowingly use personal information from users under the age of 18. Any issue respecting your children’s privacy may be directed to: Chatline Guide Inc. at the above address.

The Site complies with the Children’s Online Privacy Protection Act (“COPPA”). Chatline Guide. In addition, in the event that a user identifies himself or herself as a child under the age of 18 within the Site, Chatline Guide will not collect, store or use any Personal Information of such user. Further, in the event that Chatline Guide receives Personal Information that Chatline Guide discovers was provided by a child under the age of 18, Chatline Guide will promptly delete such Personal Information in a secure manner.

LINKS TO THIRD PARTY SITES

As a convenience to you, we may provide links to third-party web sites from within the Site. Chatline Guide is not responsible for the privacy practices or content of these third-party sites.

CONTACT US

If you have any questions or comments regarding this Privacy Policy or our information collection practices, please contact us using the information in the contact section of this web site.